Privacy Statement

Our Commitment

The Sutherland Division of General Practice is committed to protecting your privacy. The statement that follows explains how the Sutherland Division of General Practice collects, uses, discloses and protects the information we collect from you when accessing our website.

Collection of Information

We collect and store information that is necessary to offer, provide and improve our services. Information provided is not disclosed to third parties, with the exception of service and benefit providers, acting in confidence, on our behalf.

No personal information is collected when you browse anonymously. Browsing is anonymous until personal information is required to make an enquiry, access to the secure logon sectionand book attendance at an education event.

Information collected is kept for as long as it is needed to service your enquiry and provide services and products requested by you. When your information is no longer needed for these purposes we will destroy or permanently render anonymous any information held about you.

Use and Disclosure of Information
The primary purpose in collecting your information is to fulfil our commitments to you in providing education and training, membership, business networking and on-line subscription services. We may use the information you provide to help improve the services we deliver to you, measure consumer interest in our services, inform you of other Sutherland Division of General Practice products and services or to comply with requirements under the law.

The Sutherland Division of General Practice does not permit third parties to use information about you other than to perform the services that the Sutherland Division of General Practice has contracted with them to provide. All suppliers, agents and third party companies sign a confidentiality agreement with the Sutherland Division of General Practice before any personal information is disclosed. The Sutherland Division of General Practice does not sell any personal information obtained from anyone using this website to any third parties.

Links to Other Websites

The Sutherland Division of General Practice has links to third party websites that provide additional services and benefits. The Sutherland Division of General Practice takes all reasonable steps to ensure that third parties have and enforce an adequate Privacy Policy. The Privacy Policy of a third party may be different to that of the Sutherland Division of General Practice and we recommend you carefully review any third party's Privacy Policy before using their products and services.
Storage and Security of Personal Information
The Sutherland Division of General Practice will use all reasonable endeavours to ensure that you only provide personal information in a secure environment and when the information is no longer needed it will be destroyed or permanently rendered anonymous.

The Sutherland Division of General Practice operates secure data networks protected by an industry standard firewall and password protection system. We also take care to ensure that we have security measures in place to protect against the loss, misuse, unauthorised access, alteration, modification or disclosure of your user data under our control. Notwithstanding the fact that we take all reasonable steps to protect your personal data including the use of encryption technology, we cannot guarantee the security of any data you disclose on-line. You can help us keep your personal information secure by ensuring that any password you use on our website is kept strictly confidential, and by logging off when you have finished using a shared computer.

The Sutherland Division of General Practice limits employee access to the servers and databases that store user information. We have taken all reasonable steps to prevent unauthorised access, disclosure, loss, misuse or alteration of user data and/or any personal information that we may have collected from you. You should be aware of the inherent risks associated with the transmission of information via the Internet.

Cookies

The Sutherland Division of General Practice may use cookies to personalise and simplify access to our website. A cookie is a small data file that is downloaded from our website and stored in a text file on your hard drive. The information is made up of a string of letters and numbers which uniquely identifies your computer and any user name or password that you may have already registered on our website. This information is used to authenticate or identify whether you are registered on our website, without requiring you to re-enter details each time you log on to our website. Sutherland Division of General Practice cookies cannot be used to obtain any other information on you or on your hard drive unless you have already provided such information.

Cookies may also be used to "track" or "follow" your movement through our website. This will be used to determine which areas of our website are the most popular so that we can improve user's access to relevant information on our services and make your on-line experience more informative and worthwhile. In particular, Sutherland Division of General Practice Cookies may collect information such as the server your computer is logged onto, the browser type you are using, the time and date of your visit together with the particular pages you are accessing.

If at any time you do not wish to accept cookies or wish to delete existing cookies, you may manually configure your browser to refuse Cookies or you may manually delete existing cookies from your hard drive. As each browser is different please consult the "Help" menu of the browser you are using or consult your technical advisor(s).

If you reject all Cookies, you will not be able to use areas of the Division's website that require you to "sign in", and you may not be able to take full advantage of all the features available on our website. There are, however, some areas of the Sutherland Division of General Practice website that do not require you to accept Cookies.

Accessing and Changing your Personal Information

The Sutherland Division of General Practice attempts to ensure that all personal information collected and stored is correct and accurate. You are entitled to request reasonable access to the information we hold about you. If you wish to access and/or correct any information held by the Sutherland Division of General Practice please email info@shiregps.org.au

For privacy issues or concerns, please contact our Privacy Officer at: Privacy Officer Sutherland Division of General Practice via email: info@shiregps.org.au

Complaints Resolution
The Sutherland Division of General Practice is committed to providing consumers with a fair and responsive system for handling and resolving complaints. You have a right to complain and to have your complaint handled efficiently. We believe that in receiving your complaint, we are provided with a valuable opportunity to improve the services we deliver to you and maintain your confidence in the Sutherland Division of General Practice and our services.

If you have a complaint please send an email to info@shiregps.org.au
We will endeavour to investigate and advise you of the outcome of a complaint within 21 days of receipt of such complaint.

Liability Disclaimer

The Sutherland Division of General Practice will use all reasonable endeavours to protect and keep confidential any personal information in its possession in relation to its Members, customers, subscribers or website visitors. If confidential or personal information is accessed by a third party, whether by negligence or otherwise of the Sutherland Division of General Practice, its agents, suppliers, contractors, related bodies corporate, affiliates or associated parties, to the extent permitted by law, the Sutherland Division of General Practice is not liable for any loss, damage, costs, liability or other form of contribution.

Further Information on Privacy

Further information may be obtained on privacy issues in Australia by visiting the Australian Federal Privacy Commissioner's website at http://www.privacy.gov.au/

Website Disclaimer

The Sutherland Division of General Practice has made every reasonable effort to ensure that the information referred to is accurate and up-to-date at the date of publication. The information contained in this website is for general information purposes only. Persons intending to act on any information contained herein should first check with the Division to ascertain whether any later information is available in respect of the relevant material. The Division, its agents and employees, will not be liable for any loss or damage arising directly or indirectly from the possession, or use of, or reliance on information obtained from this site. It is provided in good faith without expressed or implied warranty.  The information is provided by Sutherland Division of General Practice and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.