General Practice Support and Development
| ACCREDITATION RESOURCES FOR PRACTICES |
Occupational Health and Safety Manual
The information in this document was originally developed by Peel Health Care from North West Slopes Division of General Practice. Some of this material has been reproduced with kind permission from The Royal Australian College of General Practitioners, Vancouver reference system and sourced from the RACGP Infection Control Standards for Office Based Practices 4th Edition, and the AMA (NSW ) 2002 OH&S Manual. The OH&S policy manual has been developed as generic electronic template for general practice and may be customized to suit individual needs by inserting your information in the fields as indicated in the manual. Click below to download the manual.
| Occupational Health and Safety Manual |  WORD DOC (514KB) |
| Occupational Health and Safety Manual | PDF (315KB) |
| Handwashing Poster for Practices | PDF (64KB) |
Accreditation Tips 3rd Edition - Sutherland Division of General Practice Inc.
This resource is developed by the Sutherland Division of General Practice.
Accreditation Tips Manual PDF (357KB)
Policy and Procedure Manual 2005
This manual is developed by Hornsby Kuringai Ryde Division of General Practice
| Policy & Procedure Manual | WORD (347KB) |
Infection Control Policy and Procedure Manual 2005
This manual is developed by Hornsby Kuringai Ryde Division of General Practice
Infection Control Policy and Procedure Manual WORD (603KB)
Policy and Procedure Manual 2006
This manual is developed by Dandenong District Division of General Practice. CLICK HERE to obtain the following copies of these documents.
- Human Resource Management
- Workplace Health and Safety
- Infection Control
- Practice Administration
- Privacy and Medical Records
- Clinical Management
- Continuous Improvement and Education
Generic Privacy Manual
This manual is comprehensive and developed by Central Sydney Division of General Practice
|
Contents Page |
WORD (61.5KB) |
| Privacy Project Brochure | PDF (40.7KB) |
| Practice Sign | WORD (22.5KB) |
| Policy Suggestion Sheet | WORD (29KB) |
| Fees Schedule | WORD (31KB) |
| Practice Information on request for Access | WORD (32KB) |
| Request for Personal Health Information | WORD (30.5KB) |
| Confidentiality Agreement | WORD (22KB) |
| Privacy NSW Fact Sheet | PDF (51.8KB) |
RACGP Handbook for Personal Health Information PDF (871KB - WARNING LARGE FILE)
Hunter Urban Division of General Practice "General Practice Triage Guide"
This guide cannot be downloaded as it must be demonstrated on it’s use in the practice , this can be organized through Sutherland Division. Contact Dawn McBlain Practice Support Program Officer at the Division.
Job Descriptions for Practice Staff & GPs - Samples
| GP job description | WORD (54KB) |
PDF (19KB) |
| Medical Receptionist job description | WORD (34KB) |
PDF (18KB) |
| Practice Manager job description | WORD (32KB) |
PDF (14KB) |
| Receptionist job description | WORD (29KB) |
PDF (10KB) |
GP Induction Checklist
GP Induction Checklist WORD (24KB)
GPA Plus Patient Surveys
|
GPA Plus patient survey questions |
PDF (214KB) |
| GPA Plus Patient Survey | PDF (214KB) |
| PDF (90KB) | |
| Medical Practitioner Survey | PDF (109KB) |
|
RACGP Requirements for surveys |
WORD (24KB) |
GPA ACCREDITATION Plus' Patient Feedback Surveys are available free of charge for a Practice to utilise. However a fee does apply should a Practice wish for GPA to conduct the analysis of the completed GPA Patient Feedback Surveys. For more information please contact your Division or the GPA office directly on (02) 6944 4042.
RACGP requirements for surveys
RACGP requirements for surveys WORD (24KB)USEFUL ACCREDITATION LINKS
- AGPAL website http://www.qip.com.au contains the following resources:
- AGPAL Generic Confidentiality Statement
- AGPAL Patient Survey
- AGPAL Forums and Discussions
- AGPAL Interview Instructions
- AGPAL Patient Feedback surveys
- AGPAL Instrument Cleaning and Sterilizing Procedure
- AGPAL Staff immunization consent and refusal
- GPA Plus website http://www.gpa.net.au
- RACGP website www.racgp.org.au/nswact
- RACGP Standards in General Practice online guide www.racgp.org.au/standards
- National Privacy Principles website www.privacy.gov.au/publications/npps01.html
- NSW Health Records and Information Privacy Act (HRIP Act 2002) http://www.lawlink.nsw.gov.au
- General Practice Computing Group Security Guidelines for General Practice www.gpcg.org.au
The guideline is comprehensive and contains the following information for practices:
Security Self Assessment Guide for General Practice (GPCG)
Computer Security check-list
Security Template for Computer Security Policies and Procedure Manuals
Security Template
| PRACTICE NURSE RESOURCES |
Practice Nurse MBS Items Booklet
This booklet is compiled by Sutherland Division of General Practice PDF (273KB)
Practice Nurse Employment Kit
This kit was developed by Sutherland Division of General Practice and the kit was revised in Dec 2006.
Practice Nurse Employment Kit WORD (349KB)
Practice Nurse Code of Ethics
Practice Nurse Code of Ethics PDF (162KB)
Nurse Professional Code of Conduct
Nurse Professional Code of Conduct PDF (54KB)
Financial models of Practice Nurses
Financial models of Practice Nurses working in General Practice 2007
| Financial model health assessments | PDF (25KB) |
| Financial model pap smear urban | PDF (33KB) |
| Financial model woundcare urban | PDF (33KB) |
| Financial model immunisation urban | PDF (34KB) |
| IDGP PN Items Activity record Feb 2007 | PDF (25KB) |
Health Assessment Form over 75 yr old
Sutherland Division of General Practice Practice Health Assessment Form for over 75yr WORD (344KB)
Practice Nurse Task List
Developed by Illawarra Division of General Practice WORD (85KB)
Membership Practice Nurse Network Outline
Sutherland Division of General Practice Practice Membership to the Practice Nurse Network WORD (61KB)
Practice Nurse Network Forms
Sutherland Division of General Practice Practice Membership Practice Nurse Network Forms WORD (59KB)
USEFUL WEBSITES
- Practice Nurse Medicare MBS Items developed by Dubbo Plains Division of General Practice (Antenatal MBS item does not apply to Sutherland Division)
- Australian General Practice Network Nursing in General Practice Recruitment and Orientation Resource
- Royal College of Nursing Association funded by Dept of Health and Ageing Nurses in General Practice Kit or visit their website on http://www.rcna.org.au
- Practice Nurse Competency Standards or go their website on http://www.anf.org.au
- Nursing in General Practice Brochure or go their website on http://www.adgp.com.au
- Alliance of NSW Divisions Nursing in General Practice Program to go directly to the link or visit their website on http://www.answd.com.au
- Australian General Practice Network (AGPN) http://www.adgp.com.au
- Nursing in General practice program Click here to go directly to the link or visit their website on http://www.adgp.com.au
- Australian Practice Nurse Association (APNA) http://www.apna.asn.au
- Royal College Nurses Association (RCNA) http://www.rcna.org.au
- NSW College of Nursing http://www.nursing.edu.au/Home
- NSW Nurses Association http://www.nswnurses.asn.au
- Australian Federation of Nurses http://www.anf.org.au
- Nurses and Midwives Registration Board http://www.nmb.nsw.gov.au
- Nurse Other Than Hospital State Award information Click here to go directly to their website on http://www.industrialrelations.nsw.gov.au
- Practice Nurse CNE points - 3LP is a Life Long Learning program designed to encourage nurses to undertake continuing professional development throughout their careers using a planned approach. http://www.rcna.org.au
- Medicare Medicare Benefits Schedule Online Database Guide.The database can be found at http://www9.health.gov.au/mbs
| PRACTICE STAFF RESOURCES |
Practice Staff Network Outline
Practice Staff Network Outline PDF (29KB)Membership form to the Practice Staff Network
Practice Staff Network Membership Form PDF (40KB)Practice Staff and GPs Job Descriptions
| GP job description | WORD (54KB) |
PDF (19KB) |
| Medical Receptionist job description | WORD (34KB) |
PDF (18KB) |
| Practice Manager job description | WORD (32KB) |
PDF (14KB) |
| Receptionist job description | WORD (29KB) |
PDF (10KB) |
Practice Staff Education and Training Calendar 2007
Education and Training Calendar 2007 PDF (27KB)
Go to Education/Events to register online or submit your enquiry.
Useful Websites
- Australian Association Practice Managers (AAPM): http://www.aapm.org.au/html/s01_home/home.asp
- AGPAL: http://www.qip.com.au
- GPA Plus: http://www.gpa.net.au
- University of New England (UNE Partnerships): http://www.unepartnerships.com.au
- NSW RACGP: http://www.racgp.org.au/nswact
- Broadband for Health information: http://www.health.gov.au/broadband
- NSW Workplace Relations Clerical and Administrative State Awards http://www.industrialrelations.nsw.gov.au/