Accreditation Resources for Practices


RACGP 4th Edition RACGP Accreditation Standards 2010

A full version of the RACGP Standards for general practices    PDF (1.7MB) 
Summary of the key changes to the standards for general practices    PDF (46KB)
For further information go to the RACGP's website link at: www.racgp.org.au/standards.

 

Accreditation Tips based on the 4th Edition - Sutherland Division of General Practice    NEW !  
This resource is developed by the Sutherland Division of General Practice - Feb 2011  PDF (335KB) 

Patient feedback – 4th edition standards
Under the 4th edition accreditation standards, the standards state that at least once every 3 years, the practice actively seeks feedback about patients experiences using a validated patient experience questionnaire that has been approved by the RACGP or developing and using an individual practice specific method that adheres to the requirements outlined in the RACGP Learning from our patients resource. Currently, there are two RACGP approved patient feedback tools:

Patient Accreditation and Improvement Survey (PAIS) - developed by Client-Focused Evaluation Programs. See the following fact sheet for more information and costings. WORD (56 KB)

Patient Satisfaction Instrument (PSI) - developed by Ultrafeedback. For more information and costings, see the following fact sheet PDF (1135 KB)

RACGP Patient feedback resource – Learning from our patients   PDF (1243KB) 

Computer security Guidelines 3rd edition (complements the RACGP 4th edition Standards)
The RACGP has developed resources to assist practices meet computer security standards for the 4th edition standards. A self-assessment guide and checklist for general practices has been released and is available via the following links:

Computer security guidelines 3rd Edition (checklist can be found on page 5)  PDF (1265KB) 

Frequently asked questions  PDF (806 KB)

Template to assist practices developing a computer security manual WORD (10MB)

Height Adjustable Beds
Under the 4th edition standards practices must have at least one height adjustable bed. The RACGP has a fact sheet regarding height adjustable beds which highlights the rationale behind the change and also details about the specifications required for practices.  Height adjustable beds are available from many Medical Supply retailers.

RACGP height adjustable bed fact sheet PDF (38KB)

Accreditation Tips based on the 3rd Edition - Sutherland Division of General Practice
This resource is developed by the Sutherland Division of General Practice                PDF (186KB)   

Occupational Health and Safety Manual
This Manual has been compiled and developed by the Division. The information in this document was originally developed by Peel Health Care from North West Slopes Division of General Practice. Some of this material has been reproduced with kind permission from The Royal Australian College of General Practitioners, Vancouver reference system and sourced from the RACGP Infection Control Standards for Office Based Practices 4th Edition, and the AMA (NSW ) 2002 OH&S Manual. The OH&S policy manual has been developed as generic electronic template for general practice and may be customized to suit individual needs by inserting your information in the fields as indicated in the manual. Click below to download the manual.

Occupational Health and Safety Manual for General Practices   

WORD (514KB)           

PDF (315KB) 

Handwashing Poster for General Practices            

 

PDF (64KB) 


Accreditation Tips 3rd Edition - Sutherland Division of General Practice Inc.
This resource is developed by the Sutherland Division of General Practice                PDF (186KB)   
    

Policy and Procedure Manual 2005
This manual is developed by Hornsby Kuringai Ryde Division of General Practice     


WORD (347KB) 


Human Resource Management Manual for General Practices 2007   
This kit is developed by Hornsby Kuringai Ryde Division of General Practice    

 
PDF (103KB)    

Infection Control Policy and Procedure Manual 2005 
This manual is developed by Hornsby Kuringai Ryde Division of General Practice       WORD (603KB) 

Policy and Procedure Manual 2006
This manual is developed by Dandenong District Division of General Practice.  CLICK HERE  to obtain the following copies of these documents.   

      • Human Resource Management
      • Workplace Health and Safety
      • Infection Control
      • Practice Administration
      • Privacy and Medical Records
      • Clinical Management
      • Continuous Improvement and Education

Privacy Kit 2011 - Central Sydney Division of General Practice    NEW !  
This manual is comprehensive and developed by Central Sydney Division of General Practice.

Contents page

PDF (42KB)

Privacy project brochure 

PDF (64KB)

Practice sign    

PDF (44KB)

Policy suggestion sheet

PDF (46KB)

Fees schedule  

PDF (53KB)

Practice information on request for access        

PDF (50KB)

Request for personal health information  

PDF (51KB)

Confidentially agreement

PDF (34KB)     

 

 

 

RACGP Handbook for Personal Health Information      
RACGP Handbook for personal health information  PDF (871KB - WARNING LARGE FILE)


Job Descriptions for Practice Staff & GPs - Samples 

GP job description  

WORD (54KB)    

  PDF (19KB)  

Medical Receptionist job description  

WORD (34KB)

  PDF (18KB)

Practice Manager job description 

WORD (32KB)

  PDF (14KB)

Receptionist job description 

WORD (29KB)

  PDF (10KB) 

 

Induction Checklist for GPs and Staff

Staff Induction Checklist      WORD (46KB)

GP Induction Checklist   

WORD (24KB)

 

GPA Plus Patient Surveys

GPA Plus patient survey questions     

 PDF (214KB) 
GPA Plus Patient Survey     PDF (214KB) 

GPA Plus Survey Guidelines   

PDF (90KB)
Medical Practitioner Survey  PDF (109KB) 

RACGP Requirements for surveys  

 WORD (24KB)

GPA ACCREDITATION Plus' Patient Feedback Surveys are available free of charge for a Practice to utilise. However a fee does apply should a Practice wish for GPA to conduct the analysis of the completed GPA Patient Feedback Surveys. For more information please contact your Division or the GPA office directly on (02) 6944 4042.

RACGP requirements for surveys     WORD (24KB) 

 

Practice Staff Newsletter 2011 Publications 
CLICK HERE  to view or download the practice staff newsletter which is published quarterly and disseminated to all practices.


USEFUL ACCREDITATION LINKS